privacy statement

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policy

Your age details This information is not kept private as your date of birth is needed on all applications. Applicants over 70 years of age may be asked to refer to a Solicitor of their own choice to ensure they understand the commitment being taken on.You may be required to inform your relatives or dependants certain circumstances.

Informing dependants Dependants including tenants living at any rented property used for security may have to be informed by the applicant as their signature(s) will be required by some Lenders.

Data Protection Act When you submit an online application to us your information will be used by us to assess your requirements and not kept permanently on any of our computers. As Licenced Credit Brokers and Credit Reference Agents we will decide if to submit the same information to our Lender(s) or their specialist Licenced Credit Broker(s) who may then decide to retain the same information by whatever means they choose and we have no control over this event. They will usually search your Credit Records with any number of Licensed Credit Reference Agencies adding details to your records about your Loan Application. Other Lenders may find records of this same Application now and again in the future. Third parties, for example your Employer or Bank may sometimes be contacted by the Lenders to verify the information you provide.

Data storage Loan applications are removed automatically from our servers. THE SERVERS DO NOT STORE PERSONAL INFORMATION USED FOR LOAN APPLICATIONS and no information is stored offline longer than necessary. Some details will be kept for marketing purposes all as explained online before you submit your application.

Email Information from you or other correspondence sent to you by email and not by online application is not circulated outside and is kept confidential. It is not relayed to any other broker, credit reference agency or lender.

Signatures Documents sent to you by post require signatures by all parties making the application. These are retained by the Lenders who will make checks to authenticate as required.

Witnesses Credit agreements have to be independently witnessed at the actual occasion when you sign. You will be able to choose who does this but they must not be a member of your family or a relative. Most documents can be covered over so that third parties are only witnessing your signature(s) on a document.

Confidentiality We never buy or sell client information to anyone and do not hawk your details around to other brokers or lenders in the hope of getting any deal. We are not a directory or loan finding or loan tracking service and operate on a one to one basis.